{"id":11097,"date":"2024-10-17T13:50:35","date_gmt":"2024-10-17T10:50:35","guid":{"rendered":"https:\/\/silvalli.com\/kontakt-und-unterstuetzung\/"},"modified":"2025-08-15T03:12:10","modified_gmt":"2025-08-15T00:12:10","slug":"kontakt-und-unterstuetzung","status":"publish","type":"page","link":"https:\/\/silvalli.com\/de\/kontakt-und-unterstuetzung\/","title":{"rendered":"Kontakt  Support"},"content":{"rendered":"\n\t<section class=\"section\" id=\"section_1947573242\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row row-small align-middle align-center contact-form-container\" style=\"max-width:80%\" id=\"row-1253488946\">\n\n\t<div id=\"col-477819704\" class=\"col medium-5 small-12 large-5\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"img has-hover rounded-corner x md-x lg-x y md-y lg-y\" id=\"image_4574688\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner image-cover box-shadow-4 dark\" style=\"padding-top:90%;\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"760\" src=\"https:\/\/silvalli.com\/wp-content\/uploads\/2024\/12\/silvalli-38392-e1733319412467.jpg\" class=\"attachment-1536x1536 size-1536x1536\" alt=\"Silvalli Silber, Silberkette, Silber Ware, Silberschmuck, Silber Ring, Silber Halskette, Silber Rosenkranz, Silber Armband\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_4574688 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-2132484362\" class=\"col contact-form medium-7 small-12 large-7\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t<div class=\"is-border\"\n\t\tstyle=\"border-width:0px 0px 0px 0px;\">\n\t<\/div>\n\t\t\t\n<h4><strong>Silvalli Kontakt- und Supportformular<\/strong><\/h4>\n<div class=\"forminator-ui forminator-custom-form forminator-custom-form-1490 forminator-design--flat  forminator_ajax\" data-forminator-render=\"0\" data-form=\"forminator-module-1490\" data-uid=\"6ac5fb35b5b05\"><br\/><\/div><form\n\t\t\t\tid=\"forminator-module-1490\"\n\t\t\t\tclass=\"forminator-ui forminator-custom-form forminator-custom-form-1490 forminator-design--flat  forminator_ajax\"\n\t\t\t\tmethod=\"post\"\n\t\t\t\tdata-forminator-render=\"0\"\n\t\t\t\tdata-form-id=\"1490\"\n\t\t\t\t data-color-option=\"default\" data-design=\"flat\" data-grid=\"open\" style=\"display: none;\"\n\t\t\t\tdata-uid=\"6ac5fb35b5b05\"\n\t\t\t><div role=\"alert\" aria-live=\"polite\" class=\"forminator-response-message forminator-error\" aria-hidden=\"true\"><\/div><div class=\"forminator-row\"><div id=\"text-1\" class=\"forminator-field-text forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-text-1_6ac5fb35b5b05\" id=\"forminator-field-text-1_6ac5fb35b5b05-label\" class=\"forminator-label\">Ad\u0131n\u0131z Soyad\u0131n\u0131z <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"text-1\" value=\"\" placeholder=\"\" id=\"forminator-field-text-1_6ac5fb35b5b05\" class=\"forminator-input forminator-name--field\" data-required=\"1\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"text-2\" class=\"forminator-field-text forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-text-2_6ac5fb35b5b05\" id=\"forminator-field-text-2_6ac5fb35b5b05-label\" class=\"forminator-label\">Telefon Numaran\u0131z<\/label><input type=\"text\" name=\"text-2\" value=\"\" placeholder=\"\" id=\"forminator-field-text-2_6ac5fb35b5b05\" class=\"forminator-input forminator-name--field\" data-required=\"\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"email-1\" class=\"forminator-field-email forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-email-1_6ac5fb35b5b05\" id=\"forminator-field-email-1_6ac5fb35b5b05-label\" class=\"forminator-label\">E-mail Adresiniz <span class=\"forminator-required\">*<\/span><\/label><input type=\"email\" name=\"email-1\" value=\"\" placeholder=\"\" id=\"forminator-field-email-1_6ac5fb35b5b05\" class=\"forminator-input forminator-email--field\" data-required=\"1\" aria-required=\"true\" autocomplete=\"email\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"textarea-1\" class=\"forminator-field-textarea forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-textarea-1_6ac5fb35b5b05\" id=\"forminator-field-textarea-1_6ac5fb35b5b05-label\" class=\"forminator-label\">Mesaj\u0131n\u0131z<\/label><textarea name=\"textarea-1\" placeholder=\"\" id=\"forminator-field-textarea-1_6ac5fb35b5b05\" class=\"forminator-textarea\" style=\"--forminator-textarea-min-height:140px;\" ><\/textarea><\/div><\/div><\/div><input type=\"hidden\" name=\"referer_url\" value=\"\" \/><div class=\"forminator-row forminator-row-last\"><div class=\"forminator-col\"><div class=\"forminator-field\"><button class=\"forminator-button forminator-button-submit\">G&ouml;nder<\/button><\/div><\/div><\/div><input type=\"hidden\" id=\"forminator_nonce\" name=\"forminator_nonce\" value=\"113a1ad4b7\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/de\/wp-json\/wp\/v2\/pages\/11097\" \/><input type=\"hidden\" name=\"form_id\" value=\"1490\"><input type=\"hidden\" name=\"page_id\" value=\"11097\"><input type=\"hidden\" name=\"form_type\" value=\"default\"><input type=\"hidden\" name=\"current_url\" value=\"https:\/\/silvalli.com\/de\/kontakt-und-unterstuetzung\/\"><input type=\"hidden\" name=\"render_id\" value=\"0\"><input type=\"hidden\" name=\"action\" value=\"forminator_submit_form_custom-forms\"><label for=\"input_5\" class=\"forminator-hidden\" aria-hidden=\"true\">Bitte f\u00fclle dieses Feld nicht aus. <input id=\"input_5\" type=\"text\" name=\"input_5\" value=\"\" autocomplete=\"off\"><\/label><\/form>\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-2132484362 > .col-inner {\n  padding: 0px 20px 0px 20px;\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1947573242 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  min-height: 700px;\n  background-color: rgb(205, 212, 218);\n}\n<\/style>\n\t<\/section>\n\t\n\t<div id=\"gap-1608602896\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1608602896 {\n  padding-top: 50px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-226021161\">\n\n\t<div id=\"col-1604270131\" class=\"col medium-6 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-768308921\" class=\"text\">\n\t\t\n<h3><strong>Senden Sie uns eine E-Mail oder rufen Sie uns an<\/strong><\/h3>\n\t\t\n<style>\n#text-768308921 {\n  color: #008cb2;\n}\n#text-768308921 > * {\n  color: #008cb2;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"accordion\">\n\t<div id=\"accordion-3060190077\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3060190077-label\" class=\"accordion-title plain active\" href=\"#accordion-item-e-mail-senden\/\" aria-expanded=\"true\" aria-controls=\"accordion-3060190077-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Umschalten\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>E-Mail senden<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3060190077-content\" class=\"accordion-inner\" style=\"display: block;\" aria-labelledby=\"accordion-3060190077-label\">\n\t\t\t\n<p><strong>Handelsname: <\/strong>Silvalli Edelmetall- und Technologieindustrie Handel Co., Ltd. <\/p>\n<p><strong>E-Mail-Adressen:<\/strong><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><a href=\"mailto:\/\/info@silvalli.com\/de\/\">info@silvalli.com<\/a><\/li>\n<li><a href=\"mailto:\/\/operasyon@silvalli.com\/de\/\">operasyon@silvalli.com<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<div class=\"QsDR1c\"> <\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3217904825\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3217904825-label\" class=\"accordion-title plain\" href=\"#accordion-item-rufen-sie-uns-an\/\" aria-expanded=\"false\" aria-controls=\"accordion-3217904825-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Umschalten\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Rufen Sie uns an<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3217904825-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3217904825-label\">\n\t\t\t\n<p><strong>Telefonnummer:<\/strong><\/p>\n<ul>\n<li><strong>Silvalli Support 1: <\/strong><a href=\"tel:+905302633059\/\">+90 530 263 30 59<\/a><\/li>\n<li><strong><strong>Silvalli Support 2: <\/strong><\/strong><a href=\"tel:+905307743059\/\">+90 530 774 30 59<\/a>\n<div class=\"QsDR1c\">\n<div class=\"wDYxhc\" lang=\"tr-TR\" data-attrid=\"kc:\/location\/location:address\" data-md=\"1002\" data-hveid=\"CF4QAA\" data-ved=\"2ahUKEwiDzKbAlr7-AhVyVPEDHRjNClkQkCl6BAheEAA\">\n<div class=\"Z1hOCe\"> <\/div>\n<\/div>\n<\/div>\n<\/li>\n<\/ul>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-256163167\" class=\"accordion-item\">\n\t\t<a id=\"accordion-256163167-label\" class=\"accordion-title plain\" href=\"#accordion-item-unsere-administrativen-adressen\/\" aria-expanded=\"false\" aria-controls=\"accordion-256163167-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Umschalten\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Unsere administrativen Adressen<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-256163167-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-256163167-label\">\n\t\t\t\n<p><strong>Adresse des Verwaltungsb\u00fcros:<\/strong><\/p>\n<ul>\n<li><strong>Silvalli Silber,<\/strong> Civa is Merkezi Nr.: 4\/2 Bahcelievler, Istanbul  <strong><br \/><\/strong><\/li>\n<\/ul>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1461161902\" class=\"col medium-6 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-592392034\" class=\"text\">\n\t\t\n<h3><strong>H\u00e4ufig gestellte Fragen<\/strong><\/h3>\n\t\t\n<style>\n#text-592392034 {\n  color: #008cb2;\n}\n#text-592392034 > * {\n  color: #008cb2;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"accordion\">\n\t<div id=\"accordion-1899447472\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1899447472-label\" class=\"accordion-title plain active\" href=\"#accordion-item-sind-meine-daten-sicher\/?\" aria-expanded=\"true\" aria-controls=\"accordion-1899447472-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Umschalten\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Sind meine Daten sicher?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1899447472-content\" class=\"accordion-inner\" style=\"display: block;\" aria-labelledby=\"accordion-1899447472-label\">\n\t\t\t\n<p>Evet. Verileriniz g\u00fcvende. Veri g\u00fcvenli\u011fi hassasiyetimizi daha yak\u0131ndan incelemek i\u00e7in <strong><a href=\"https:\/\/silvalli.com\/gizlilik-politikasi\/\">veri g\u00fcvenli\u011fi<\/a><\/strong> sayfam\u0131z\u0131 ziyaret edebilirsiniz.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-190158992\" class=\"accordion-item\">\n\t\t<a id=\"accordion-190158992-label\" class=\"accordion-title plain\" href=\"#accordion-item-welche-zahlungsm\u00f6glichkeiten-gibt-es\/?\" aria-expanded=\"false\" aria-controls=\"accordion-190158992-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Umschalten\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Welche Zahlungsm\u00f6glichkeiten gibt es?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-190158992-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-190158992-label\">\n\t\t\t\n<p>Sie k\u00f6nnen per Kreditkarte mit Bank\u00fcberweisung, EFT und Iyzico sowie 3D Secure Secure Online Payment bezahlen.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-447524347\" class=\"accordion-item\">\n\t\t<a id=\"accordion-447524347-label\" class=\"accordion-title plain\" href=\"#accordion-item-was-sind-die-offiziellen-details-zum-fernabsatz\/?\" aria-expanded=\"false\" aria-controls=\"accordion-447524347-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Umschalten\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Was sind die offiziellen Details zum Fernabsatz?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-447524347-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-447524347-label\">\n\t\t\t\n<p><strong><a href=\"https:\/\/silvalli.com\/sartlar-ve-kosullar\/\">Mesafeli sat\u0131\u015f s\u00f6zle\u015fmemizi<\/a><\/strong> inceleyerek daha fazla detaya ula\u015fabilirsiniz.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3713602101\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3713602101-label\" class=\"accordion-title plain\" href=\"#accordion-item-wie-stellen-sie-sichere-zahlungsbedingungen-sicher\/?\" aria-expanded=\"false\" aria-controls=\"accordion-3713602101-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Umschalten\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Wie stellen Sie sichere Zahlungsbedingungen sicher?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3713602101-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3713602101-label\">\n\t\t\t\n<p>Wir verwenden auf unserer Website Cybersicherheitssoftware, die von den effektivsten Sicherheitsbeh\u00f6rden erstellt wurde, und verarbeiten Daten auf den leistungsst\u00e4rksten Servern.<\/p>\n<p>Mit dem SSL- und https-Protokoll werden Ihre Daten verschl\u00fcsselt und transportiert, und die sicherste virtuelle POS-Software erweitert diese sichere Kommunikation um ein Interbanken-Kartenzentrum. Die Daten werden mit gro\u00dfer Sorgfalt und Sicherheitsma\u00dfnahmen verarbeitet. <\/p>\n<p>Dar\u00fcber hinaus wird unsere Website von <a href=\"https:\/\/business.cautron.com\/web\/\" target=\"_blank\" rel=\"noopener\"><strong>Cautron Web Services<\/strong><\/a> mit regelm\u00e4\u00dfigen Sicherheits- und Software-Updates gepflegt.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-680674728\" class=\"accordion-item\">\n\t\t<a id=\"accordion-680674728-label\" class=\"accordion-title plain\" href=\"#accordion-item-wie-werden-meine-personenbezogenen-daten-verarbeitet\/?\" aria-expanded=\"false\" aria-controls=\"accordion-680674728-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Umschalten\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Wie werden meine personenbezogenen Daten verarbeitet?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-680674728-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-680674728-label\">\n\t\t\t\n<p>Ki\u015fisel verilerinizin korunmas\u0131na ve gizlili\u011finize \u00f6nem veriyoruz. Bu konudaki hassasiyetimizi ve politikam\u0131z\u0131 <strong><a href=\"https:\/\/silvalli.com\/kvkk-aydinlatma-metni\/\">KVKK ve Gizlilik<\/a><\/strong> sayfam\u0131zdan daha detayl\u0131 inceleyebilirsiniz.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4118859288\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4118859288-label\" class=\"accordion-title plain\" href=\"#accordion-item-stornierungs-,-r\u00fcckgabe-,-r\u00fcckerstattungs--und-r\u00fccktrittsbedingungen\/\" aria-expanded=\"false\" aria-controls=\"accordion-4118859288-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Umschalten\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Stornierungs-, R\u00fcckgabe-, R\u00fcckerstattungs- und R\u00fccktrittsbedingungen<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4118859288-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4118859288-label\">\n\t\t\t\n<p>Web sitemizdeki al\u0131\u015fveri\u015f deneyiminiz ve bilin\u00e7li al\u0131\u015fveri\u015f ilkeleri bizim i\u00e7in \u00f6nem arz ediyor. Geri \u00f6deme, iade, iptal ve cayma ile ilgili daha fazla bilgi almak i\u00e7in <a href=\"https:\/\/silvalli.com\/sartlar-ve-kosullar\/\"><strong>\u015eartlar ve Ko\u015fullar<\/strong><\/a> sayfam\u0131z\u0131 ziyaret edebilirsiniz.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":58,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"footnotes":""},"class_list":["post-11097","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/silvalli.com\/de\/wp-json\/wp\/v2\/pages\/11097","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/silvalli.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/silvalli.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/silvalli.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/silvalli.com\/de\/wp-json\/wp\/v2\/comments?post=11097"}],"version-history":[{"count":0,"href":"https:\/\/silvalli.com\/de\/wp-json\/wp\/v2\/pages\/11097\/revisions"}],"wp:attachment":[{"href":"https:\/\/silvalli.com\/de\/wp-json\/wp\/v2\/media?parent=11097"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}